Booking steps
Enter your journey details
Tell us your pickup point, destination, date and time. Add the correct flight or ferry number when your journey begins at an airport or port.
Choose the right vehicle
Select a vehicle with enough capacity for every passenger and luggage item. Declare oversized luggage, child seats, folding wheelchairs or pets before continuing.
Add your contact information
Provide the lead passenger’s details and a telephone number that will be available before and during the journey.
Choose how much to pay
Pay either the full booking price or a 20% deposit securely through Viva.com. When a deposit is selected, the remaining 80% is paid to the driver by cash or card as stated in your confirmation.
Receive written confirmation
Your reservation becomes final after the required payment has been completed and Versatours has sent your written booking confirmation.
Meet your driver
Your driver will meet you at the confirmed pickup point. For airport and port arrivals, we monitor the flight or ferry details supplied during booking.
Choose how much to pay
Pay either the full booking price or a 30% deposit securely through Viva.com. When a deposit is selected, the remaining 70% is paid to the driver by cash or card as stated in your confirmation.
Pay in Full
Pay the complete booking price securely through Viva.com.
Pay 20% Deposit
Secure your booking by paying 20% now through Viva.com.
The remaining 80% is paid directly to the driver by cash or card as stated in your confirmation.
Meet your driver
Your driver will meet you at the confirmed pickup point. For airport and port arrivals, we monitor the flight or ferry details supplied during booking.
General Information
- Private transfers, excursions and tailored transport can be arranged across Crete, subject to availability.
- Services are completed by Versatours or appropriately licensed transport partners when required.
- Vehicles are private, air-conditioned and selected according to the confirmed passenger and luggage requirements.
- The total price, payment amount and any remaining balance are shown before payment.
- Online payments are processed through Viva.com. PayPal is not accepted.
- Correctly declared flights and ferries are monitored for delays.
- There is no additional transfer charge solely because a monitored arrival is delayed or moves to after midnight.
- Baby seats and booster seats are available free of charge when requested and confirmed.
- Wi-Fi can be requested and is subject to vehicle availability and mobile-network coverage.
- Direct support is available before and during the journey by telephone or WhatsApp.
Essential Booking Terms
A booking is final after the full price or 30% deposit has been paid and written confirmation has been sent by Versatours.
Cancellations 24 hours or more before pickup receive the applicable refund, subject only to any disclosed, legally permitted and non-refundable Viva.com transaction cost.
A 50% cancellation charge applies between 12 and 24 hours before pickup.
Cancellations made less than 12 hours before pickup and no-shows are charged at the full booking price.
The customer must provide accurate journey, arrival, passenger and luggage information.
A standard sedan carries up to 3 passengers, 3 medium suitcases and 3 small backpacks.
Special luggage, folding wheelchairs, child seats and pets must be declared and confirmed before travel.
Driver gratuities are optional.
Please read the complete Booking Terms & Conditions before making a reservation.