A pre-booked private transfer removes several decisions from your arrival day. Your route, vehicle and price are agreed before travel, and a local driver meets you after you collect your luggage.
The process is straightforward, but accurate booking details matter. This guide explains what happens from the first search to arrival at your hotel or villa.
1. Enter the exact route
Start with Heraklion International Airport as the pickup and enter the complete destination. Hotel names can be similar, so include the resort, village or full address whenever possible.
The booking system uses the route and vehicle selection to present the price before confirmation. For a destination that is not recognised, contact the team rather than choosing a nearby location that could produce the wrong route.
2. Add flight and passenger information
Provide the flight number, scheduled landing time, passenger count and luggage. Flight monitoring depends on the correct flight number, while luggage determines whether the selected vehicle is suitable.
- Include children and request seats in advance.
- Mention wheelchairs, sports equipment or unusually large bags.
- Use a mobile number that will work when you arrive in Greece.
3. Receive and check the confirmation
Read the confirmation carefully. Check the travel date, local pickup time, destination, vehicle and contact details. This is the right moment to correct a flight number or accommodation address.
The price and booking conditions are shown before completion, giving you a clear reference for the journey.
4. Meet your driver at arrivals
After passport control and baggage collection, continue into the public arrivals area. Your driver will be waiting with the agreed name sign. If luggage is delayed, use the contact details in your confirmation to update the local team.
When the supplied flight is delayed, the pickup time is adjusted. Versatours provides waiting for flight or ship delays without an additional delay charge under the confirmed service.
5. Travel directly to your accommodation
The transfer is private for your booking and goes to the confirmed destination. Tell the driver before departure if the accommodation has a special entrance, restricted road access or a reception in a different building.
For weddings, events, multiple stops or a custom itinerary, use the contact option so the journey can be planned rather than entered as a standard point-to-point transfer.
Frequently asked questions
Should I enter the landing time or the pickup time?
Enter the information requested by the booking form and always include the correct flight number. Your confirmation will show the final pickup details.
What happens if my flight is delayed?
The flight details supplied with the reservation are monitored and the driver adjusts the meeting time. Contact the team if your flight number changes.
Can the driver make extra stops?
A brief necessary stop may sometimes be possible, but planned stops or different drop-off points must be included before the price is confirmed.